Preowned and worn very little. A few minor scuffs on the back of the heels. They are clean and no odor detected. The insoles have writing on them by design of the manufacturer. Supple & Elevated. A casual take on a Chelsea boot. The IRONY Chelsea boot is great for partnering with business attires or stylish weekend wear. FEATURESContrast Suede PipingBreathable Textile LiningFlexible Side Elastic GoreGenuine Suede UpperDecorative Stacked HeelNon-slip Durable Rubber SoleDecorative Natural Welt *Pull on with generous stretch panels on each side*Pull straps *Length 12 1/4" from the bottom of the soles*Width at the widest part is 4 1/2"My home is all natural & organic so any products used on shoes and clothing are the same.Questions welcome.Packages go out same or next day.